Transforming the Lives of Individuals

We accurately assess needs and provide appropriate support# assessment errors
staffing ratio (e.g. # clients per staff)
We reach people in a timely way# delays in support
We understand the challenges and needs of the population we serveDiagram that illustrates the uniqueness/appropriateness of the intervention model
We reduce the level of stress for individuals and their families Anecdotes / quotes from focus groups and studies that highlight areas of achievement
We see individuals who stabilize their lives and develop important life and work skillsList of skills and capacities gained
% increase in listed skills and capacities
Quotes from individuals that highlight achievements
We are successful in engaging people in our enterprise/ initiative# of spots (positions) available
# of people served / # participants
average length of time involved
Demographic information of thos who you engage
completion (and placement rate)
We connect people to other supports# of referrals by type of referral
% of people that followed up
% that found referral useful
Individuals in our program/enterprise are actively engaged in it.% of people that access a support
Feedback about engagement in activities, events
We are supporting participants in issue areas that are meaningful to them# of interactions, by topic area
Individuals building skills, abilities and competenciesList of skills (and perhaps frequency of attainment)
List of qualifications and certifications (and perhaps frequency of attainment)
#  Individuals who increased their level of engagement and responsibility in the enterprise/ program
# of individuals who leave to pursue a new opportunity
Individuals are moving beyond 'survival mode' to greater stability and independence?Use of public and other community supports and services
# of people that somebody can rely on for support in times of need
Self-efficacy scales (Belief in yourself that you can do something)
ID in possession by type of ID
Monthly income
Examples of life changes 
Retention rate/ absenteeism rate
Sustainable Livelihoods (A framework to understand what ‘assets’ an individual has (not just financial), and how they are developing these ‘assets’ further to escape poverty on a sustainable basis.)
Individuals improving their well-being / quality of life?Share of people who report that they are "satisfied or very satisfied" with their lives
Quality of Life Scale (Examples of scales: Multi-purpose: Short Warwick- Edinburgh Mental Well-being Scale; Health focused: SF-36 / SF-12, and WHOQOL-BREF; Social Services: GENCAT Scale)
Most Significant Change (An approach to systematically generate and analyse personal accounts of change and deciding which of these accounts is the most significant – and why)
A case study that shows a particular situation in depth. This could be a person, a site, or a project. It often uses a combination of quantitative and qualitative data.
 Social Network Mapping /Personal Network Visualization (This is a graphic representation or visualization of an individual or a family’s linkages to the larger social system including informal supports.)