Operations

We efficiently and consistently deliver our servicewastage (physical units of material or energy)
% capacity utilization of equipment or other capital (actual/potential use)
production costs per unit (all or key costs)
average time (hours/minutes) to complete task
% on time deliveries
We operate safely and minimize hazardsdescription of compliance with standards
# safety incidences
We can meet order demandorder fill rate 
Our operations are environmentally sustainable# tonnes waste diverted (or cubic yards)
# kWh (or GJ) energy saved
# Litres of Food Waste Diverted
# Tonnes CO2e Reduced
# litres of water used/ time period
% water used in particular process 
% recycled input materials used

You may also be interested in the following DV tools, resources and blogs on the DV website: 

Social and Environmental Operations Assessment

Tracking your Business Performance